A nationally recognised qualification, the BSB42015 Certificate IV in Leadership and Management will train you to monitor health and safety, implement an operational plan, manage projects, promote team effectiveness and show leadership in the workplace.
Potential career outcomes
- Leading Hand
- Team Leader
|Qualification name||BSB42015 Certificate IV in Leadership and Management|
|Course duration||Maximum 18 months|
|Assessments||Case studies, Portfolio of evidence, Presentations, Short-answer questions, Video, Written reports|
You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:
- A qualification at Certificate II level or higher OR
- 2 years of industry experience in a role that requires the use of written documentation and communication.
You will need to be at least 18 years old.
This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.
If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
- 2 years relevant industry experience in a role that requires the use of written documentation and communication
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.
Minimum specifications for your computer are:
- Microsoft Office 2013 or equivalent
- Broadband internet connection
- 2GB of RAM
- Adobe Reader XI or equivalent
- Microsoft Windows 7 or higher recommended
- 1 gigahertz (GHz) or faster processor (2GHz or faster recommended)
- Adobe Flash Player 11 or higher
Mac OS users:
- Mac OSX v10.6 or higher recommended
- 1 gigahertz (GHz) or faster Intel processor (2GHz or faster recommended)
You will also need access to Macromedia Flash player and access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
You will need access to:
- A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
- Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.
You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.
Some assessments include a component for you to record an audio or video. The requirements for these vary depending on the assessment. If you are unable to conduct these in the workplace and this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
|BSBMGT401||Show leadership in the workplace|
- Model high standards of management performance and behaviour
- Enhance organisation's image
- Make informed decisions
|BSBLDR403||Lead team effectiveness|
- Plan to achieve team outcomes
- Lead team to develop cohesion
- Participate in and facilitate work team
- Liaise with management
|BSBINN301||Promote innovation in a team environment|
- Create opportunities to maximise innovation within the team
- Organise and agree upon effective ways of working
- Support and guide colleagues
- Reflect on how the team is working
|BSBWHS401||Implement and monitor WHS policies, procedures, and programs to meet legislative requirements|
- Provide information to the work team about WHS policies and procedures
- Implement and monitor participation arrangements for managing WHS
- Implement and monitor organisational procedures for providing WHS training
- Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
- Implement and monitor organisational procedures for maintaining WHS records for the team
|BSBMGT402||Implement operational plan|
- Implement operational plan
- Implement resource acquisition
- Monitor operational performance
|BSBMGT403||Implement continuous improvement|
- Implement continuous improvement systems and processes
- Monitor and review performance
- Provide opportunities for further improvement
|BSBCUS403||Implement customer service standards|
- Contribute to quality customer service standards
- Implement customer service systems
- Implement team customer service standards
|BSBWOR404||Develop work priorities|
- Plan and complete own work schedule
- Monitor own work performance
- Coordinate professional development
|BSBPMG522||Undertake project work|
- Define project
- Develop project plan
- Administer and monitor project
- Finalise project
- Review project
|BSBINM401||Implement workplace information system|
- Identify and source information needs
- Collect, analyse and report information
- Implement information systems
- Prepare for information system changes
|BSBLDR402||Lead effective workplace relationships|
- Collect, analyse and communicate information and ideas
- Develop trust and confidence as leader
- Develop and maintain networks and relationships
- Manage difficulties into positive outcomes
|BSBLDR401||Communicate effectively as a workplace leader|
- Identify context for communication
- Clarify message and engage communication
- Take follow-up actions
What are my payment options?
Pay in full
If you pay your course fees up-front in full, you’ll benefit from a discount. When you pay in full, we don’t have to spend extra money on administration for tasks such as payment plan processing. Instead, we get to pass this saving onto you in the form of a discount.
Pay for you course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
ZipMoney Payment Plan
If you need a little more flexibility in your finances, and want to pay off your course fees over a longer period of time, you can switch to a zipMoney payment plan. Essentially, zipMoney pays your course fees for you, and you pay this loan back over 24, 36 or 48 months. As long as you are eligible, you can switch to a zipMoney plan at any time.
Natasha started working in vocational education in 2008 and has worked in both training and educational management roles in Australia and internationally. In addition to working in educational management, she has also worked in the legal, insurance and mining industries in a variety of roles. Natasha holds a Master of Business and a Master of Learning Sciences and Technology. She also holds a number of vocational qualifications in business administration, leadership and management, human resources, finance and workplace health and safety.
Students of this course will receive a membership to these organisation(s)
The Institute of Managers and Leaders is a non-profit Membership organisation and the gold standard-setting professional body for management and leadership competence and excellence. IML passionately believes that great leadership is the first step towards a better world and for 76 years, they have been supporting professionals on their leadership journey in keeping with the vision – “Creating better managers and leaders for a better society”.
When you complete your first module, you will receive a 12-month affiliate membership with the Institute of Managers and Leaders (previously known as the Australian Institute of Management). IML is a key industry membership organisations for managers at a variety of levels. IML membership at this level provides learners with a many benefits such as access to e-newsletters, blogs, events, and online resources.
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