Course Description

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. 

This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.

Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.

We'll teach you how to identify young people at risk and how to address legal and ethical issues. You'll also receive training in counselling and working with individuals with mental health issues.

This course is offered by Open Colleges on behalf of North Coast TAFE.

Articulation pathway with Charles Sturt University

Open Colleges has formalised articulation with Charles Sturt University. After graduation from this course you may wish to undertake the:

  • Bachelor of Social Science (Social Welfare) and receive 18 months of credit transfer into a 3 year degree; OR
  • Bachelor of Social Work and receive 12 months of credit transfer into a 4 year degree.

Hoping to go to uni?

If you plan to enrol in a social science or social work degree with Charles Sturt University when you complete this course, you’d be entitled to apply for the Open Colleges $2,000 scholarship to spend however you like. You could use it to assist with your tuition fees, to buy textbooks or to stock up on supplies for your new course. The scholarship is sponsored by Open Colleges and is awarded exclusively to four Open Colleges students per year.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. 

This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.

Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.

We'll teach you how to identify young people at risk and how to address legal and ethical issues. You'll also receive training in counselling and working with individuals with mental health issues.

This course is offered by Open Colleges on behalf of North Coast TAFE.

Articulation pathway with Charles Sturt University

Open Colleges has formalised articulation with Charles Sturt University. After graduation from this course you may wish to undertake the:

  • Bachelor of Social Science (Social Welfare) and receive 18 months of credit transfer into a 3 year degree; OR
  • Bachelor of Social Work and receive 12 months of credit transfer into a 4 year degree.

Hoping to go to uni?

If you plan to enrol in a social science or social work degree with Charles Sturt University when you complete this course, you’d be entitled to apply for the Open Colleges $2,000 scholarship to spend however you like. You could use it to assist with your tuition fees, to buy textbooks or to stock up on supplies for your new course. The scholarship is sponsored by Open Colleges and is awarded exclusively to four Open Colleges students per year.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

Potential career outcomes

  • Case manager
  • Senior youth worker
  • Youth and family services officer
  • Youth team leader
Course number E1133
Qualification name CHC50413 Diploma of Youth Work
Course duration 24 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple Choice Questions, Practical Assessments, Short-Answer Questions, Written Reports
Awarded by
  • North Coast TAFE (Provider number: 90010)

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. 

This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.

Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.

We'll teach you how to identify young people at risk and how to address legal and ethical issues. You'll also receive training in counselling and working with individuals with mental health issues.

This course is offered by Open Colleges on behalf of North Coast TAFE.

Articulation pathway with Charles Sturt University

Open Colleges has formalised articulation with Charles Sturt University. After graduation from this course you may wish to undertake the:

  • Bachelor of Social Science (Social Welfare) and receive 18 months of credit transfer into a 3 year degree; OR
  • Bachelor of Social Work and receive 12 months of credit transfer into a 4 year degree.

Hoping to go to uni?

If you plan to enrol in a social science or social work degree with Charles Sturt University when you complete this course, you’d be entitled to apply for the Open Colleges $2,000 scholarship to spend however you like. You could use it to assist with your tuition fees, to buy textbooks or to stock up on supplies for your new course. The scholarship is sponsored by Open Colleges and is awarded exclusively to four Open Colleges students per year.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

 

Note: Courses offered by Open Colleges on behalf of North Coast TAFE may include Units of Competency that are graded by TAFE NSW. Students studying through Open Colleges are not subject to TAFE NSW grading criteria, receiving an ungraded outcome for Units of Competency and Qualifications successfully completed.

Module 1: Introduction to the youth work sector

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus 
  • Reflect on own practice and values

Module 2: Legal responsibilities

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements

Module 3: First aid

  • Respond to an emergency situation
  • Apply appropriate first aid procedures
  • Communicate details of the incident
  • Evaluate the incident and own performance

Module 4: Working with youth at risk

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Implement a framework for preventing crisis situations
  • Support staff in responding to a crisis
  • Follow-up crisis situations

Module 5: Work Placement

Module 6: Diversity, social and cultural inclusion

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
  • Identify social and cultural issues impacting on clients in Australian society
  • Analyse impacts of social and cultural factors on clients
  • Monitor impact of social and cultural factors on community work and services provided to clients

Module 7: Assessment, mental health and services

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 8: Service provision

  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities
  • Determine appropriate response to case management in accordance with organisation and legislative requirements
  • Conduct case management meetings
  • Develop an appropriate case management plan
  • Monitor and review case work activities and processes
  • Use a structured approach to counselling
  • Establish the nature of the helping relationship
  • Confirm the helping relationship

Module 9: Collective action and service programs

  • Engage consumers in the analysis of service needs
  • Develop programs
  • Implement and monitor programs
  • Evaluate programs
  • Identify the program required
  • Prepare program plan
  • Deliver program
  • Monitor and evaluate program
  • Encourage and support young people to develop and use networks
  • Support young people to come together to plan collective action
  • Support young people to identify and form alliances with key stakeholders
  • Support young people to implement their strategies or action plans
  • Assist young people to monitor and evaluate strategies

Module 10: Developing networks

  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
  • Identify networking and collaboration needs and opportunities
  • Develop collaboration strategies
  • Work collaboratively
  • Represent the organisation
  • Maintain and enhance networks and collaborative partnerships

Education

There are no formal education entry requirements for this course.

Education

  • Australian Year 12 OR
  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 18 years old.

Computing

Hardware and software requirements:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Printer and associated software
  • Scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Compressing image files.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual lifting and other physical activities.

Additional

First Aid

The unit HLTAID003 Apply first aid (or its equivalent) is not delivered by Open Colleges. This unit can be satisfied via the completion of the nationally recognised unit of competency or its equivalent offered by an approved provider. You will need to provide a certified copy of a current certificate or Statement of Attainment to be provided credit for this unit. You will need to pay a fee directly to the provider and may be required to travel in order to undertake this unit with the provider of your choice. Whilst it is not a requirement to hold a current first aid certificate to undertake work placement in this industry, workplaces have the right to request this.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

University pathway

Open Colleges has formalised articulation with:

Open Colleges has formalised articulation with Charles Sturt University. After graduation from this course you may wish to undertake the:

  • Bachelor of Social Science (Social Welfare) and receive 18 months of credit transfer into a 3-year degree, or 
  • Bachelor of Social Work and receive 12 months of credit transfer into a 4-year degree.

Case Management Society of Australia and New Zealand (CMSA)

 

Open Colleges is proud to announce its affiliation with the Case Management Society of Australia and New Zealand (CMSA).

CMSA is the national registration and regulatory body for Certified Case Managers, and is also the peak body for professionals employed in case management roles within Australia and New Zealand.  

As a result of this affiliation, students now have unlimited access to CMSA’s Tertiary E-Resource Library, which includes:

  • National Standards of Practice for Case Management, 3rd Edition 2013
  • National Code of Ethics for Case Management, 2nd Edition 2013
  • National Self-Assessment for Case Management Practice Handbook, 1st Edition 2015
  • National Skill Set for Effective Case Management in Australia and New Zealand: Skills Workbook

This means that you will not only be able to gain a thorough insight into the core skill of case management in the health and community services industry, but also have fantastic learning resources to turn to when doing course assessments!

The course contains a minimum of 160 hours of work placement

Your work placement will need to be supervised by a qualified staff member. Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. If you experience difficulties finding a work placement, Open Colleges will provide you with advice, resources and support through our work placement support team.

There are a number of statutory checks required by workplaces, such as a Criminal Record Check and a Working With Children Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.

Open Colleges offers this qualification in association with North Coast TAFE (Provider number: 90010). The testamur will be issued by North Coast TAFE.

Dajana Karac

Dajana holds a Bachelor of Social Sciences (Youth Work) and has worked with disengaged and at risk young people for the past five years. Dajana also holds a Certificate IV in TAE and is currently employed as a Youth Education Trainer and Assessor at an alternative school delivering the VCAL certificate. She has a passion for working with disengaged and at risk young people as she would love to make a difference. Dajana is also very passionate about youth work and would like to offer her skills and experience to encourage others and show how rewarding it is to be a youth worker.

Jeramy Nusco

Jeramy is a Behaviour Support Practitioner and Coordinator for a N.S.W and A.C.T based disability service. Jeramy specialises in supporting people with autism, intellectual disabilities and acquired brain injuries by coordinating a team of practitioners, developing behaviour support plans and responding to incidents. Jeramy also runs internal training for all direct-support staff as well as workshops for families, carers and other professionals across N.S.W and A.C.T in ‘Person-Centred Behaviour Support’.

Jeramy chairs a restricted practices panel in Sydney, and sits as an ‘independent member’ on three other restricted practices panels including Ageing Disability and Home Care (ADHC). He also has experience in out-of-home-care, child protection, homeless youth and community development programs where he has supported complex trauma and significant behaviours of concern.

Martin Brown

Martin has worked in the community sector for almost a decade in areas including foster care, disabilities and mental health. Martin specialises in youth work with high needs behaviourally challenged young people. His hands-on training and experience is extensive. More recently, Martin has moved into the VET sector to aid others in gaining qualifications in the community services. Martin’s qualifications include a Diploma of Community Services Work, Certificate IV in Training and Assessment as well as various training in case working, guided incident response and suicide/self harm.

Megan Mills

Megan has worked in disability, mental health and aged care sectors in both front-line service delivery and management roles for 10 years. Megan holds a Bachelor of Health Science (Therapeutic Recreation). She has extensive experience supporting clients of diverse needs, and cultural and religious backgrounds through recovery-oriented practice, therapeutic interventions, and client-directed care. The only thing that beats Megan’s passion for mental health is her passion for supporting other’s development of skills and knowledge.

Melissa McKay

Melissa has over seven years’ experience within the community services sector as a Case Manager, as well as a Mental Health Nurse in acute care settings. She is currently completing a Bachelors of Applied Social Science to accompany her other vocational qualifications within the field of community services, mental health and AOD. Melissa has over five years of experience within the VET sector, developing and providing training to future community service workers. She is passionate about mental health and AOD and has an enormous passion for the training sector.

Start learning for less. Our payment options could help you make considerable savings on the cost of this course. 

 

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