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Customer Engagement

Customer Engagement

Learn how to create ongoing, positive relationships with customers and provide exceptional customer service with this nationally accredited qualification.

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This broad-ranging qualification can lead to a diverse career path. Complex customer service roles are in demand across a whole spectrum of industries and workplaces, including banking and finance, travel and retail, contact centres, help desks, reception, front of business and counter service.

Certificate III in Customer Engagement

Learn how to create ongoing, positive relationships with customers and provide exceptional customer service with this nationally accredited qualification.

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