Course Description

After learning how to use computer operating systems and hardware, you'll develop skills in the use of various software applications and gain an understanding of how to work effectively in an IT environment.

You will also explore the use of different social media tools and digital imaging techniques.

With job openings for ICT support staff expected to grow at an above-average rate (according to Job Outlook), the ICT20115 Certificate II in Information, Digital Media and Technology could be your pathway to an entry-level role within a small to medium sized organisation.

Course number E1119
Qualification name ICT20115 Certificate II in Information, Digital Media and Technology
Course duration Maximum 12 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Projects, Short-Answer Questions
Awarded by
  • Open Colleges (Provider number: 90796)

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

English

This course involves reading learner guides and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

Hardware and software requirements:

All users:

  • Microsoft Office 2010 or equivalent (must contain Microsoft Access)
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Printer and associated software
  • Scanner and associated software
  • Digital imaging software
  • File compression software.

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Adobe Flash Player 10 or higher.

You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Equipment

For Study period 3, you will need access to a digital camera with manual control capability.

Manual control is a mode that allows you as the user to independently set functions such as shutter speed, aperture, and focus.

Not all digital cameras have manual control capability. Camera functionality will be included in the manufacturer specifications. If you are unsure of whether your camera has manual control you can seek advice from your Trainer and Assessor or Course Coordinator.

You will also need access to a digital camera to save and upload image and video files to OpenSpace throughout the whole course.  You'll also need a device to record audio files. Many mobile phones and smartphones include this technology. 

You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Connecting digital cameras and downloading and storing images and audio files
  • Connecting digital video devices and downloading and storing videos
  • Compressing image files.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1: Hardware, software and health and safety

  • Work safely
  • Implement work safety requirements
  • Participate in WHS consultative processes
  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards

Module 2: Communication and security

  • Prepare to communicate and work effectively within an IT organisation
  • Use positive and varied communication strategies with ICT clients

Module 3: Digital media technology

  • Use scanner to capture photo images
  • Use digital camera to create photo images
  • Edit photo images
  • Prepare photo image assets

Module 4: Social media tools and computing packages

  • Describe the different types of social media tools and applications
  • Compare different types of social media tools and applications
  • Set up and use, popular social media tools and applications

Start learning for less. Our payment options could help you make considerable savings on the cost of this course. 


Find out more

Bernard Lewis

Bernard has more than 25 years of experience in tertiary education. He has worked as a lecturer at university and has been teaching and training, both ABE and VET. He also has experience with planning curriculums, providing PDs, supervising and managing people and projects. After completing his Bachelor in English, he finished a Master in English, Master of Philosophy and Ph.D. He also has post graduate qualifications in TESOL, higher education, career development, journalism and mass communication. Recently he completed a Certificate IV in Information Technology and a Certificate IV in TAE.

Damian Kasper

Damian has worked in the IT industry for over eight years in many different roles. Starting from desktop support, he progressed to network and systems engineering, software development and IT project management. He has worked for international organisations in both Timor-Leste and Papua New Guinea, while learning to fluently speak Tetun. His most recent position was IT Manager for a large multinational corporation. Damian’s qualifications include the Bachelor of Computer Science and Technology (Networks & Systems), TAE40110 Certificate IV Training and Assessment and Certificate II in Information Technology.

Michele Hargrove

Michele has a broad range of experience in training and IT. Her list of qualifications includes a Master of Education, Diploma in Training and Assessment Systems, Certificate IV in PC Support and a Certificate III in IT. Michele is currently working as a tutor in our Certificate II in IT course. She also teaches IT at a private higher education College and at University.

Renju Philip

Renju Jacob Philip is a graduate from University of New South Wales with a Masters in Engineering Science- Telecommunications. His passion for technical advances in the IT industry motivated him to be an IT Freelancer from his student days. His previous work experience as a software engineer at Accenture Services has strengthened his in-depth understanding of various aspects of the IT Industry. Renju’s desire to share his IT experiences and knowledge to others, has led him to be an IT trainer and assessor in the VET Industry. His other qualifications include Certificate IV in Training and Assessment, Diploma of Software Development and Graduate Diploma of Management.

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