After learning how to use computer operating systems and hardware, you'll develop skills in the use of various software applications and gain an understanding of how to work effectively in an IT environment.
You will also explore the use of different social media tools and digital imaging techniques.
With job openings for ICT support staff expected to grow at an above-average rate (according to Job Outlook), the ICT20115 Certificate II in Information, Digital Media and Technology could be your pathway to an entry-level role within a small to medium sized organisation.
|Qualification name||ICT20115 Certificate II in Information, Digital Media and Technology|
|Course duration||Maximum 12 months|
|Assessments||Projects, Short-Answer Questions|
There are no formal education entry requirements for this course.
You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.
This course involves reading learner guides and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.
If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
- 2 years relevant industry experience in a role that requires the use of written documentation and communication
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.
Hardware and software requirements:
- Microsoft Office 2010 or equivalent (must contain Microsoft Access)
- Broadband internet connection
- 2GB of RAM
- CD-ROM or DVD drive
- Adobe Reader XI or equivalent
- Printer and associated software
- Scanner and associated software
- Digital imaging software
- File compression software.
- Microsoft Windows 7 or higher (Windows 8 recommended)
- 1 Ghz or faster processer (2GHz recommended)
- Adobe Flash Player 10 or higher.
Mac OS users:
- Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
- 1 Ghz or faster processer (2GHz recommended)
- Adobe Flash Player 10 or higher.
You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
For Study period 3, you will need access to a digital camera with manual control capability.
Manual control is a mode that allows you as the user to independently set functions such as shutter speed, aperture, and focus.
Not all digital cameras have manual control capability. Camera functionality will be included in the manufacturer specifications. If you are unsure of whether your camera has manual control you can seek advice from your Trainer and Assessor or Course Coordinator.
You will also need access to a digital camera to save and upload image and video files to OpenSpace throughout the whole course. You'll also need a device to record audio files. Many mobile phones and smartphones include this technology.
You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.
To successfully complete this course, you will require basic computing skills. This includes:
- Creating, saving and editing Microsoft Office documents
- Accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents through websites
- Participating in online discussions
- Connecting digital cameras and downloading and storing images and audio files
- Connecting digital video devices and downloading and storing videos
- Compressing image files.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Module 1: Hardware, software and health and safety
|ICTICT201||Use computer operating systems and hardware|
|ICTICT203||Operate application software packages|
|BSBWHS201||Contribute to health and safety of self and others|
- Work safely
- Implement work safety requirements
- Participate in WHS consultative processes
|BSBSUS201||Participate in environmentally sustainable work practices|
- Identify current resource use
- Comply with environmental regulations
- Seek opportunities to improve resource efficiency and reduce environmental hazards
Module 2: Communication and security
|ICTICT205||Design basic organisational documents using computing packages|
|ICTICT202||Work and communicate effectively in an IT environment|
- Prepare to communicate and work effectively within an IT organisation
- Use positive and varied communication strategies with ICT clients
|ICTICT206||Install software applications|
|ICTSAS206||Detect and protect from spam and destructive software|
Module 3: Digital media technology
|ICTICT204||Operate a digital media technology package|
|ICPDMT321||Capture a digital image|
|CUADIG303||Produce and prepare photo images|
- Use scanner to capture photo images
- Use digital camera to create photo images
- Edit photo images
- Prepare photo image assets
Module 4: Social media tools and computing packages
|ICTWEB201||Use social media tools for collaboration and engagement|
- Describe the different types of social media tools and applications
- Compare different types of social media tools and applications
- Set up and use, popular social media tools and applications
|ICTICT207||Integrate commercial computing packages|
|ICTICT210||Operate database applications|
Bernard has more than 25 years of experience in tertiary education. He has worked as a lecturer at university and has been teaching and training, both ABE and VET. He also has experience with planning curriculums, providing PDs, supervising and managing people and projects. After completing his Bachelor in English, he finished a Master in English, Master of Philosophy and Ph.D. He also has post graduate qualifications in TESOL, higher education, career development, journalism and mass communication. Recently he completed a Certificate IV in Information Technology and a Certificate IV in TAE.
Damian has worked in the IT industry for over eight years in many different roles. Starting from desktop support, he progressed to network and systems engineering, software development and IT project management. He has worked for international organisations in both Timor-Leste and Papua New Guinea, while learning to fluently speak Tetun. His most recent position was IT Manager for a large multinational corporation. Damian’s qualifications include the Bachelor of Computer Science and Technology (Networks & Systems), TAE40110 Certificate IV Training and Assessment and Certificate II in Information Technology.
Michele has a broad range of experience in training and IT. Her list of qualifications includes a Master of Education, Diploma in Training and Assessment Systems, Certificate IV in PC Support and a Certificate III in IT. Michele is currently working as a tutor in our Certificate II in IT course. She also teaches IT at a private higher education College and at University.
Renju Jacob Philip is a graduate from University of New South Wales with a Masters in Engineering Science- Telecommunications. His passion for technical advances in the IT industry motivated him to be an IT Freelancer from his student days. His previous work experience as a software engineer at Accenture Services has strengthened his in-depth understanding of various aspects of the IT Industry. Renju’s desire to share his IT experiences and knowledge to others, has led him to be an IT trainer and assessor in the VET Industry. His other qualifications include Certificate IV in Training and Assessment, Diploma of Software Development and Graduate Diploma of Management.
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