COURSE GUIDE

Certificate IV in Mental Health CHC43315

Introduction

Our nationally accredited CHC43315 Certificate IV in Mental Health is designed to equip you with a broad understanding of mental health, which will allow you to make a huge difference in people’s well-being. Unlock diverse career opportunities and begin a meaningful career in mental health today.

Course Breakdown

E1142

CHC43315 Certificate IV in Mental Health

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 15.5h

Qualification level: Certificate IV

Delivery method: Online with Work Placement

Awarded by:Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

Counselling is a growth job sector. In fact, over the next three years, up to 20,000 job openings are anticipated. Job outlook analysts expect that this demand for qualified practitioners will continue to also grow in the future.

Is this course for you?

This course is ideal if you have no experience in this area and are wanting to start a career in mental health.

The course is also perfect if you have some experience in community services and are looking to get a qualification that will formalise your experience, and help you take the next step in your career.

What you will learn

During the course you will learn how to:

  • Communicate effectively with a diverse range of people.
  • Deliver client-centred and trauma-informed care.
  • Provide services to people with co-existing mental health, alcohol and drug issues.
  • Establish self-directed recovery relationships.
  • Provide recovery-orientated mental health services.
  • Assess and promote social, emotional and physical wellbeing.
  • Promote and facilitate self-advocacy.
  • Promote Aboriginal and Torres Strait Islander cultural safety.
  • Work collaboratively with the care network and other services.
  • Provide care within legal and ethical guidelines.

Learning Material

The following resources are provided to you via OpenSpace:

  • Learning activities
  • Media
  • Readings, journals and articles
  • Access to a variety of state and national mental health legislations and information sources
  • Self-checks

Your trainer

Nicola Robey
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
Faamaoni Kaleti
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Mental Health

CHCCOM002
Use communication to build relationships
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  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings
CHCLEG001
Work legally and ethically
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  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
CHCMHS007
Work effectively in trauma informed care
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  • Work from a trauma informed care perspective
  • Utilise self-care strategies
  • Contribute to the continuous improvement of trauma informed care in services
CHCCCS004
Assess co-existing needs
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  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes
CHCMHS005
Provide services to people with co-existing mental health and alcohol and other drugs issues
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  • Assess capacity to provide support to a person with co-existing mental health and AOD issues
  • Work collaboratively to provide support services to address co-existing issues
  • Facilitate links to further care
  • Collaborate with the person to minimise risk
  • Review and report on support provided
5/ modules
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Assessment Details

  • Case studies
  • Demonstrations
  • Multiple choice questions
  • Portfolio of evidence
  • Presentations
  • Short-answer questions
  • Workplace assessments
  • Written reports

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • Successfully completed Year 12 OR
  • Certificate III or higher OR
  • 2 years’ work experience in a role that requires the use of written documentation and communication

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Tripod to provide a stable and secure platform to mount the digital recording device
  • Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Additional Requirements:

  • Students will need to be reasonably physically fit, as the role may involve a variety of tasks that require a moderate amount of physical activity, such as providing direct assistance to clients with daily living and assisting clients with mobility.
  • Psychological requirements (if applicable) - During work placement you will be responsible for providing support and services to individuals and families experiencing mental health issues. This may include confidential individual, family, or group counselling, supporting families dealing with mental health issues, working with clients who have complex needs and working with children and young people experiencing abuse. It is important that you can work cooperatively in a team, act with cultural sensitivity, be accepting of diversity and be non-judgemental. Some of the learning materials are sensitive in nature and warnings are provided along with potential services that can assist with self-care and managing any personal issues that the learning may raise.

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Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 120 hours in the workplace.

The Structured Workplace Learning (SWL) is completed at the end of the course. Students should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form.

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Public and private psychiatric hospitals
  • Psychiatric units/wards in acute hospitals
  • Community mental health care services
  • Child and youth mental health care services
  • Residential mental health facilities

Students will need to undertake their work placement in an organisation involved in the delivery of mental health to clients. The workplace will need to be able to provide you with access to specialist equipment and resources. The specific requirements of the workplace are outlined in the Course Overview. Your workplace assessor will ascertain whether the workplace is appropriate.

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Working with Children check
  • Police check/National Criminal Record check
  • Screening and vaccination against infectious diseases, including COVID-19
  • First Aid - students must provide a certified and current First Aid Certificate at their own cost as this may be required by the host organisation

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

Your supervisor must have at least 3 years of experience in the mental health industry and hold a minimum qualification of the Certificate IV in Mental Health or equivalent.

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Study and pay, your way

Payment Options

Week to week
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Pay in $200.00 today & then over 78 instalments
$70.00 Weekly
Total course cost: $5,660.00
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was $6,060.00
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was $6,060.00
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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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How would you like to pay for your course?
  • Pay Upfront

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    Upfront Cost:

    $3,636.00 $6,060.00

    • One off payment

    • Save 40%

    • Total course cost: $3,636.00 was $6,060.00

    • Pay in 4 with

    • Get the best value when you pay upfront

    • Visa
    • Mastercard
    • Apple Pay
    • American Express
    • PayPal
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  • Payment Plan

    Spread the Cost

    Per Week:

    $70.00

    • Pay in 78 weekly instalments

    • Save 7%

    • Total course cost: $5,660.00 was $6,060.00

  • View more details View less details

Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Nicola Robey

Health & Community
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
With a strong background in supporting Aboriginal and/or Torres Strait Islander youth, she is passionate about empowering young people to overcome barriers and achieve their aspirations.

Nicola holds a Certificate IV in Child, Youth and Family Intervention, a Certificate IV in Mental Health and Alcohol and Other Drugs, and a Diploma of Community Services Work. She is currently working toward completing a Diploma of Positive Psychology.
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Faamaoni Kaleti

Health & Community
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
Known as Oni, he has held diverse roles, including Accommodation Manager, Community Participation Coordinator, Counsellor, Operations Manager, and Chief Operations Officer. Throughout his career, he has worked with a wide range of individuals, including children, youth, and adults. Oni specialises in supporting individuals with complex behaviours and facilitating their rehabilitation back into the community, fostering independence through a humanitarian approach and collaborative services.

With three years of experience as a trainer, Oni has worked with students in a hybrid learning environment and is eager to share his lived experiences and professional expertise. He holds qualifications in Certificate IV in Community Services, a Diploma in Counselling, and an Advanced Diploma in Community Sector Management, and he is currently pursuing a Graduate Diploma in Psychology.
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