COURSE GUIDE

Certificate III in Dental Assisting HLT35021

Introduction

Our nationally recognised HLT35021 Certificate III in Dental Assisting is just what you need to begin an exciting career in the dental industry. Train in critical areas, such as infection control, patient management, oral health education, and dental procedures, and enjoy the great job prospects coming your way.

Course Breakdown

E1397

HLT35021 Certificate III in Dental Assisting

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 15.5h

Qualification level: Certificate III

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

divider

Industry Overview

The dental industry is a critical component of the broader healthcare sector, focused on oral health and hygiene. It encompasses a variety of services such as diagnosis, prevention, and treatment of diseases and disorders related to the oral cavity. The industry is composed of a diverse range of professionals, including general dentists, orthodontists, oral surgeons, dental assistants, and dental hygienists, all working together to ensure optimal oral health for individuals. With an increasing understanding of the link between oral health and overall wellness, the dental industry is expected to grow significantly in the future. Technological advancements such as digital dentistry, tele-dentistry, and 3D printing are also shaping the industry, providing more precise, efficient, and personalized care for patients. In addition, there is a growing demand for preventive and cosmetic dental services, further driving the industry's expansion. 

Is this course for you?

Dental Assisting is designed for individuals who are interested in starting a career in the dental industry or those who are already working in the field and wish to formalize their skills with a recognized qualification. This course is suitable for those who have a genuine interest in healthcare, oral hygiene, and patient care. It is also an excellent fit for individuals who are organized, have strong interpersonal skills, and can work well in a team-oriented environment as these traits are crucial for dental assistants. Additionally, it's an ideal starting point for those who may wish to further their studies in dentistry in the future, such as aspiring dental hygienists or dental therapists.  

What you will learn

The HLT35021 Certificate III in Dental Assisting equips students with a broad range of skills and knowledge required for effective dental assistance. Here is a list of what you will learn in this course:  

  • Dental Terminology: Understanding the specific terms and language used in the dental field.  
  • Patient Care: How to provide comfort, support, and assistance to patients before, during, and after dental procedures.  
  • Infection Control: Knowledge and practical skills to maintain high standards of infection control in a dental setting.  
  • Chair-side Assistance: How to effectively assist dentists during various dental procedures, including preparation and organization of dental instruments and materials.  
  • Oral Health Education: Techniques for educating patients about maintaining good oral health and preventing dental diseases.  
  • Dental Radiography: Basic principles and safety protocols of dental radiography, and how to assist in taking dental X-rays.  
  • Dental Anatomy and Physiology: Understanding of the structure, functions, and conditions of teeth, mouth, and jaw.  
  • Dental Office Administration: Skills to manage administrative tasks in a dental practice, including scheduling, record-keeping, and communication.  
  • Equipment Maintenance: How to maintain, clean, and sterilize dental equipment.  
  • Dental Procedures: An overview of common dental procedures, their purpose, and how to assist in their execution.  
  • First Aid: Providing immediate care in emergency situations, including CPR.  
  • Professional Ethics: Understanding the ethical and legal responsibilities in a dental practice.  

Learning Material

Your learning materials are accessed through OpenSpace. These include;

  • Online Learning Content
  • Videos
  • Self-checks 
  • Additional activities, such as:
         o    Glossary of terms 
         o    Access to relevant legislation
         o    Web links to relevant articles and information sources 
         o    Workplace policies and procedures manuals
         o    Written practical procedures
         o    Access to current legislation

Your trainer

Nadine Collins
Nadine has been working in the dental industry for almost 15 years, gaining extensive experience primarily in private dental practices. She began her career as a dental assistant, completing her Certificate III in Dental Assisting, followed by her Certificate IV in Dental Assisting (Dental Radiography). Her passion for patient care and oral health led her to further her education by completing an Advanced Diploma in Oral Health (Dental Hygiene).
divider

Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate III in Dental Assisting

CHCCOM005
Communicate and work in health or community services
icon
  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
CHCDIV001
Work with diverse people
icon
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
HLTWHS001
Participate in workplace health and safety
icon
  • Follow safe work practices.
  • Implement safe work practices.
  • Contribute to safe work practices in the workplace.
  • Reflect on own safe work practices.
HLTINF006
Apply basic principles and practices of infection prevention and control
icon
  • Understanding the principles of infection prevention and control   
  • Implementing standard precautions in healthcare settings   
  • Identifying and responding to infection risks   
  • Practicing hand hygiene and other infection control measures   
  • Maintaining a clean and safe healthcare environment
HLTDEN015
Prepare for and assist with dental procedures
icon
  • Preparing the dental treatment area and equipment   
  • Assisting the dental professional during procedures   
  • Providing support and comfort to patients during procedures   
  • Managing and documenting patient records   
  • Following infection control protocols in the dental setting
5/ modules
View All

Assessment Details

  • Multiple choice Quiz
  • Projects
  • Role plays
  • Video
  • Work Placement
  • Written assignments
  • Short-answer questions
  • Work Placement Final Feedback
  • Workplace Portfolios
  • Written reports

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • Successfully completed Year 10 OR
  • ACSF Level 2

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Tripod to provide a stable and secure platform to mount the digital recording device
  • Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Students will be required to purchase the following:

  • Dental assisting instrument guide (By: Donna Phinney, Judy Halstead) - $89.58 (Amazon)

Physical Requirements

Dental assistants perform a variety of tasks that require specific physical abilities:

  • Manual Dexterity & Hand-Eye Coordination: Precise hand movements are essential for assisting dentists and handling delicate instruments.
  • Physical Stamina & Endurance: The ability to stand for extended periods and assist patients effectively.
  • Good Vision & Depth Perception: Clear vision is crucial for identifying fine details in the mouth.
  • Working Under Pressure & Managing Stress: The ability to perform in fast-paced environments and respond promptly to emergencies.
  • Effective Communication & Hearing Ability: Clear verbal communication is essential when providing instructions to patients or assisting the dentist.

Role Plays 

Learners will need to work with one or two other people to participate in video or audio roleplays. It is the responsibility of the learner to find their own suitable role-play participants. Role play participants will need to be able to be in the same room as the learner for the purposes of recording the interaction. Role play participants will need to act out scenarios typically found in the dental sector. They will play roles of colleagues and clients with differing circumstances. There are a total of 17 video role plays in the course. 

Additional Requirements:

  • Some businesses may request the student complete a free online Hand Hygiene course prior to commencing placement
  • Uniform – close-toed rubber soled shoes and have their hair tied back. Workplaces may also specify a uniform they would like the learner to wear

divider

Work Placement

This course contains a minimum of 350 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 350 hours in a General Dental Practice providing a range of oral health care procedures including endodontics and oral surgery.
The host organisation should be a general dental clinic or dental hospital where a wide range of dental procedures are performed. Specialised dental clinics are not suitable, as students are required to complete their course with knowledge of how to assist the dentist across all dental procedures.

These hours will be split into 2 sections:

  • 175 hours – Work placement (Module 5)
  • 225 hours – Work placement (Module 9)

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • General Dentistry Clinics
  • Specialised Dental Clinics including endodontics and oral surgery, where reasonable adjustment is possible

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • National Criminal Record Check
  • Commission for Children and Young People (CCYP) or Working with Children Check
  • Code of Conduct
  • Confidentiality Agreement
  • Occupational Assessment, screening and vaccination against infectious diseases including COVID-19, Hepatitis B, Influenza, Tetanus
  • First Aid Certificate

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

Your supervisor is required to have completed the Certificate III in Dental Assisting (or higher) and have 5 years of relevant industry experience.  

If a qualified dental assistant is not available, a dentist, dental hygienist, or dental therapist may supervise you instead.

divider

Study and pay, your way

Payment Options

Week to week
Pay as you go
Save 4%
Pay in $200.00 today & then over 78 instalments
$52.55 Weekly
Total course cost: $4,299.00
Save $200.00
was $4,499.00
Pay Upfront
Save 40%
$2,699.40 Save $1,799.60
was $4,499.00
Full course breakdown
TBD

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

overlay
How would you like to pay for your course?
  • Pay Upfront

    Best Value

    Upfront Cost:

    $2,699.40 $4,499.00

    • One off payment

    • Save 40%

    • Total course cost: $2,699.40 was $4,499.00

    • Pay in 4 with

    • Get the best value when you pay upfront

    • Visa
    • Mastercard
    • Apple Pay
    • American Express
    • PayPal
  • View more details View less details
  • Payment Plan

    Spread the Cost

    Per Week:

    $52.55

    • Pay in 78 weekly instalments

    • Save 4%

    • Total course cost: $4,299.00 was $4,499.00

  • View more details View less details

Speak with an advisor to discuss your payment options. Call 1300 853 033.

overlay

Nadine Collins

Health & Community
Nadine has been working in the dental industry for almost 15 years, gaining extensive experience primarily in private dental practices. She began her career as a dental assistant, completing her Certificate III in Dental Assisting, followed by her Certificate IV in Dental Assisting (Dental Radiography). Her passion for patient care and oral health led her to further her education by completing an Advanced Diploma in Oral Health (Dental Hygiene).
Nadine is a registered dental practitioner and currently practises as a dental hygienist. She is passionate about providing high-quality care to every patient and takes pride in creating a comfortable, supportive environment. Nadine is deeply committed to promoting good oral health and enjoys educating patients on the importance of preventive care and healthy dental habits.

Over the years, Nadine has also played a key role in helping to set up new dental practices, contributing to the development of both clinical and administrative systems. Her hands-on experience in both areas has given her a well-rounded understanding of how to support efficient, patient-focused dental care.

Passionate about the dental industry, Nadine returned to study to pursue a career in education. Over the past few years, she has gained experience teaching in both face-to-face and online settings. She looks forward to continuing to share her knowledge and making a positive impact on the next generation of dental professionals.
Paying with Payright: What you need to know

Quick checks before you apply

Start now, pay later with a zero-interest payment plan. A credit check is required, and either you or a family member at your address can apply. You’ll complete the application on Payright’s site.

Got questions? Learn more or Call 1300 853 033

Are you 18 or over?

Are you an Australian Citizen or Permanent Resident?

Are you, or a family member, working full-time, part-time or self-employed?

Do you have a valid identification, bank statements, and/or proof of income?

You may have to select an alternative payment method or speak with an advisor to find the most suitable payment option for you. Call 1300 853 033

Back to payment option
Apply Now