COURSE GUIDE

Certificate III in Individual Support (Ageing and Disability) CHC33021

Introduction

Get started in a career in aged care and disability with our nationally recognised CHC33021 Certificate III in Individual Support (Ageing and Disability). You’ll gain the skills, knowledge and professional attributes to care for and support people living in residential care facilities, and unlock many career opportunities in this rewarding field.

Course Breakdown

E1420

CHC33021 Certificate III in Individual Support (Ageing and Disability)

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 18h

Delivery method: Online with Work Placement

Qualification level: Certificate III

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

According to Job Outlook, an initiative of the Australian Government Department of Jobs and Small Business, the demand for other Aged and Disabled Support workers is expected to grow strongly (28%) over the next 5 years (2021-2026). Source: https://labourmarketinsights.gov.au/ [Accessed 2/11/23

Is this course for you?

Learners may choose to enrol in the CHC33021 Certificate III in Individual Support (Ageing and Disability) as an entry point to working in the ageing and disability support sector. Alternatively, they may undertake the qualification as a pathway to further education in:

  • CHC43115 Certificate IV in Disability
  • HLT43015 Certificate IV in Allied Health Assistance
  • HLT33115 Certificate III in Health Services Assistance
  • CHC52015 Diploma of Community Services

What you will learn

During this course, you'll learn how to:

  • Communicate and work in health or community services
  • Follow safe work practices for direct client care
  • Facilitate the empowerment of people receiving support
  • Provide individualised support
  • Work with diverse people
  • Work legally and ethically
  • Support independence and wellbeing
  • Recognise healthy body systems
  • Apply basic principles and practices of infection prevention and control
  • Contribute to ongoing skills development using a strengths-based approach
  • Support community participation and social inclusion
  • Work effectively in disability support
  • Provide support to people living with dementia
  • Work effectively in aged care
  • Deliver care services using a palliative approach

Learning Material

Your learning materials are accessed through OpenSpace. These  learning materials include:

  • Learning content
  • Practice activities
  • Media
  • Additional resources
  • Self-checks

Your trainer

Jacqualyn Lawrence
Jac is a Registered Nurse with over 20 years of experience working in both aged care facilities and the disability industry. With a diverse skill set, Jac has held many positions in nursing, ranging from general nursing roles to coordinator and management positions.
Melissa Cockburn
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
Paris Wilson
With nearly 15 years of experience in the disability support industry, Paris has dedicated a career to empowering individuals with disabilities to lead fulfilling, self-directed lives.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate III in Individual Support (Ageing and Disability)

CHCCOM005
Communicate and work in health or community services
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  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
HLTWHS002
Follow safe work practices for direct client care
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  • Follow safe work practices for direct client care
  • Follow safe work practices for manual handling
  • Follow safe work practices for infection control
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
CHCCCS038
Facilitate the empowerment of people receiving support
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  • Demonstrate commitment to empowerment for people receiving support
  • Foster human rights
  • Facilitate choice and self-determination
CHCCCS031
Provide individualised support
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  • Determine personal support requirements
  • Provide support services
  • Monitor support activities
CHCDIV001
Work with diverse people
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  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
5/ modules
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Assessment Details

  • Multiple choice quiz
  • Role plays
  • Video
  • Written assessments
  • Work placement

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • Successfully completed Year 11 OR
  • ACSF Level 2 OR
  • Successful completion of a nationally recognised Certificate II qualification or higher

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office
  • Basic computing skills

Additional Requirements:

  • Students need to have a reasonable level of fitness, as the role involves physical tasks such as assisting clients with personal care, mobility, and transfers.
  • Additionally, where first aid is a requirement of the host organisation, students must have the requisite fitness level that enables them to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

NDIS worker screening and blue card:

Students can link their NDIS worker screening and blue card to Integrated Care and Management Training so that they can receive a student version. Students are provided a link on how to do this in OpenSpace in the FAQs.

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Work Placement

You are required to complete 160 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 160 hours in at least one regulated disability care organisation.

The Structured Workplace Learning (SWL) is completed at the end of the course. Students should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form.

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Residential facilities
  • Group homes
  • Respite care services
  • Home care services

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Police Check
  • NDIS Worker Screening
  • Working with Children Check
  • Occupational Assessment
  • Screening and vaccination against infectious diseases, including COVID-19
  • Signing of Codes of Conduct and Confidentiality Agreements
  • First Aid Certificate
  • Psychological testing
  • Manual Handling certification

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

CHC33021 Certificate III in Individual Support or equivalent or higher plus at least 18 months experience in industry. Other suitable qualifications

  • Certificate IV in Ageing
  • Diploma of Community Services
  • Registered Nurses
  • Enrolled Nurses
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Study and pay, your way

Payment Options

Week to week
Pay as you go
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Pay in $200.00 today & then over 78 instalments
$62.69 Weekly
Total course cost: $5,090.00
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was $5,490.00
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$3,294.00 Save $2,196.00
was $5,490.00
Full course breakdown
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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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How would you like to pay for your course?
  • Pay Upfront

    Best Value

    Upfront Cost:

    $3,294.00 $5,490.00

    • One off payment

    • Save 40%

    • Total course cost: $3,294.00 was $5,490.00

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    • Get the best value when you pay upfront

    • Visa
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    • Apple Pay
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  • Payment Plan

    Spread the Cost

    Per Week:

    $62.69

    • Pay in 78 weekly instalments

    • Save 7%

    • Total course cost: $5,090.00 was $5,490.00

  • View more details View less details

Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Jacqualyn Lawrence

Health & Community
Jac is a Registered Nurse with over 20 years of experience working in both aged care facilities and the disability industry. With a diverse skill set, Jac has held many positions in nursing, ranging from general nursing roles to coordinator and management positions.
Jac has a passion for client wellbeing, ensuring clients receive person-centred care, and has a special interest in wound care prevention, management, and palliative care.

Jac also has a keen interest in coaching and mentoring staff, which led to a move into the training field. In 2021, Jac successfully obtained a Certificate IV in Training and Assessment and began a career in training. Jac enjoys passing on knowledge to those just starting out in the industry or those looking to change careers
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Melissa Cockburn

Health & Community
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
Melissa has been a trainer and assessor for 15 months, delivering both online and face-to-face training.

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Paris Wilson

Health & Community
With nearly 15 years of experience in the disability support industry, Paris has dedicated a career to empowering individuals with disabilities to lead fulfilling, self-directed lives.

Paris has worked across various areas of the sector, including community hubs, community inclusion, respite care, supported independent living, and mentorship. Specialising in active support, skill development, person-centred care, and dignity of risk, Paris is passionate about promoting high-quality support practices that enhance independence and well-being.

Since 2019, Paris has been training and assessing with the goal of igniting the passion for quality active support in the future generation of support workers. Paris holds a Certificate IV in Disability, a Diploma of Business, and a Diploma of Leadership and Management.
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