Key Student Information

This outlines our policy for recruiting, enrolling and admitting prospective students into OC’s courses, to enable the course to meet the student’s needs and goals for the future.

OC allows students to choose how they pay their course fees, from a range of options. This form details the payment methods available and any associated terms and conditions. You should read this form in conjunction with the Student Agreement.

Prior to commencing studies with OC each student is required to accept the terms of our Student Agreement.  This outlines the important terms and conditions of your enrolment with OC. This version is effective from 1st November 2021.

Some additional administrative services offered by OC or course costs which may apply only to some students incur additional fees. This document specifies all the additional administrative fees, which will be discussed with you during enrolment.

When a student chooses to pay by payment plan, this is subject to the terms of our direct debit provider, Debitsuccess.  These terms are also on the Payment Methods form and are also sent to students on enrolment.

You can apply to transfer to another OC course in the first 3 months of your enrolment, and this sets out how OC manages requests to transfer courses.

This provides you with information how you can gain recognition towards your course at OC based on your prior studies or work experience.

This outlines what happens if there are material changes to your course – either due to changes OC makes or if the government makes changes to the applicable training package.

This provides you with important information relating to your rights to cancel your enrolment.  This policy should be read in conjunction with the Student Agreement, and the rights of a consumer under the Australian Consumer Law.

Please refer to the Student Handbook for more details.

If you require additional time to complete your course, this sets out how you may extend or defer your studies.

If you are experiencing circumstances out of your control e.g. serious illness, or personal trauma or hardship which is going in nature and which will prevent you from completing your course within the original course duration or meeting your existing financial obligations in the future, this set out how OC may be able to assist.

We are committed to the fair and equitable treatment of our learners and prospective learners, and this outlines our approach.

We can adjust the learning and assessment approach for our courses, called Reasonable Adjustment, to meet the specific needs of learners. This provides you with the principles of our approach to learners with a disability or specific learning needs

This provides information about Open Colleges’ responsibility to a student with a disability or special need and the responsibility of a student who has a disability or special need.

In some OC courses parts of the learning and assessment occurs in an actual workplace.  This document sets out details around how Structured Workplace Learning (or SWL) works at OC