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Health & Community

Diploma of Community Services

CHC52021

Enhance your earning potential and thrive in an industry that offers many career opportunities. Learn all the practical and professional skills you need to achieve lasting success in this high-demand, rewarding field.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
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Diploma of Community Services

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    $600.00 due today
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    • Pay in 104 instalments
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    • Total course cost: $7,420.00 was $7,720.00
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    No Deposit Required

    Upfront Cost

    $0 due today
    and $95.13 pay fortnightly

    • Pay in 78 instalments interest free
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    • Total course cost: $7,420.00 was $7,720.00
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    Upfront Cost

    $4,632.00 $7,720.00

    • One off payment
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    • Total course cost: $4,632.00 was $7,720.00
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Intro to Diploma of Community Services

Have a Positive Impact on Your Community

Our nationally accredited CHC52021 Diploma of Community Services is perfect for those who enjoy helping people and would like to take the next step in their career by pursuing an exciting leadership role. The booming community services industry needs more workers, so get ready to enter a highly rewarding sector with the ability to specialise in a variety of directions today.

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Job Outcomes

Explore More Careers

Job Skills

  • Community services
  • Individualised support
  • First aid
  • Counselling skills

Spend your time studying and let Open Colleges organise your work placement for you. In partnership with leading provider SkilTrak, we have introduced Guaranteed Work Placement to provide you with real-world experience in your dream career that's close to home.

Learn More
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Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to help you learn how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. Advance your career today and graduate job-ready with this sought after Diploma.

Diploma of Community Services

CHCCOM003
Develop workplace communication strategies
  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
CHCDIV001
Work with diverse people
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCLEG003
Manage legal and ethical compliance
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements
HLTWHS003
Maintain work health and safety
  • Contribute to workplace procedures for identifying hazards and controlling risks
  • Implement policies and procedures into work team processes
  • Support consultation, cooperation and communication
5/ modules
View all

When can you start? Anytime you like!

There are no start and finish dates, no semesters, so no need to wait. Just enrol and start the path to your new life whenever you’re ready!

Getting the right kind of support and help was a great motivation to always look forward to the ending. I would like to say a big thank y...
Getting the right kind of support and help was a great motivation to always look forward to the ending. I would like to say a big thank you to my trainer, Rosan. He has been very helpful ...
Myra
Read more
Very good and I have managed to spend two years working as a Support Worker in Brisbane and now a new job as a Residential Worker with Em...
Very good and I have managed to spend two years working as a Support Worker in Brisbane and now a new job as a Residential Worker with Emerge Aotearoa in New Zealand. Always helpful and h...
Sharon
Read more

Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 24 months
  • 18 months
  • 12 months
Learn more about online study
  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 08:30 pm

    Study session
  • 08:30 pm - 09:15 pm

    Study break
  • 09:15 pm - 10:30 pm

    Study session
  • 10:30 pm - onwards

    Relax

Study for a minimum 30 hours per week to complete modules in 12 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 08:30 pm

    Study session
  • 08:30 pm - onwards

    Relax

Study for a minimum 20 hours per week to complete modules in 18 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - onwards

    Relax

Study for a minimum 15 hours per week to complete modules in 24 months

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice
Our passionate team

Your trainer

Faamaoni Kaleti
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
Michelle Hay Chapman
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.
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Faamaoni Kaleti

Health & Community
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
Known as Oni, he has held diverse roles, including Accommodation Manager, Community Participation Coordinator, Counsellor, Operations Manager, and Chief Operations Officer. Throughout his career, he has worked with a wide range of individuals, including children, youth, and adults. Oni specialises in supporting individuals with complex behaviours and facilitating their rehabilitation back into the community, fostering independence through a humanitarian approach and collaborative services.
With three years of experience as a trainer, Oni has worked with students in a hybrid learning environment and is eager to share his lived experiences and professional expertise. He holds qualifications in Certificate IV in Community Services, a Diploma in Counselling, and an Advanced Diploma in Community Sector Management, and he is currently pursuing a Graduate Diploma in Psychology.
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Michelle Hay Chapman

Health & Community
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.

Over the years she has also worked in General Practice, different hospitals across Southeast Queensland as an agency nurse working in the areas of mental health, palliative care, and dementia units.

Michelle has been a Trainer in adult education for over 6 years working in classrooms, workplaces, online and in secondary schools.

• Diploma of Nursing

• Certificate IV in Training and Assessment

• Diploma of Business

• Diploma of Community Services

• Certificate 3 in Aged Care

Frequently Asked Questions

How many hours of work placement do I need to do for Diploma of Community Services?

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The course contains a minimum of 240 hours of work placement. Download the course guide to find out what the suitable workplaces are for this course.

Do I need to work as a case worker before gaining employment as a case manager?

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Generally, you need to work as a Case Worker to gain the experience prior to being employed as a Case Manager – however, it is not a requirement.

Can I work in child protection with this qualification?

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Yes, but in Victoria there are more specific regulations.

For Victorian students only: This course is not suitable for students wishing to work in child protection practice in Victoria. Please see the Australian Community Workers Association (ACWA) website for suitable courses.

Is this course ACWA approved?

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Unfortunately, our Diploma of Community Services is not ACWA approved.

Study and pay, your way

Payment Options

Week to week
Pay as you go
Save 4%
Pay in $600.00 today & then over 104 instalments
$65.58 Weekly
Total course cost: $7,420.00
Save $300.00
was $7,720.00
Fortnightly
From Payright
Save 4%
Pay in 78 instalments over the length of your course.
$95.13 Weekly
Total course cost: $7,420.00
Save $300.00
was $7,720.00
Pay Upfront
Save 40%
$4,632.00 Save $3,088.00
was $7,720.00
Full course breakdown
TBD