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Health & Community

Diploma of Community Services

CHC52021

Enhance your earning potential and thrive in an industry that offers many career opportunities. Learn all the practical and professional skills you need to achieve lasting success in this high-demand, rewarding field.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
Start studying today
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Diploma of Community Services

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Diploma of Community Services

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  • Save 35%

    Total course cost: $5,018.00 was $7,720.00

    Get the best value when you pay upfront

  • Save 13%

    Total course cost: $6,720.00 was $7,720.00

    Paid weekly, over the length of your course.
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Diploma of Community Services
Start studying today

Intro to Diploma of Community Services

Have a Positive Impact on Your Community

Our nationally accredited CHC52021 Diploma of Community Services is perfect for those who enjoy helping people and would like to take the next step in their career by pursuing an exciting leadership role. The booming community services industry needs more workers, so get ready to enter a highly rewarding sector with the ability to specialise in a variety of directions today.

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Job Outcomes

  • Case Coordinator
  • Case Worker or Case Manager
  • Community Services Worker
  • Case Management Supervisor
  • Team Leader
  • Program Coordinator
  • Manager Community Services
See more Explore More Careers

Job Skills

  • Community services
  • Individualised support
  • First aid
  • Counselling skills
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Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to help you learn how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. Advance your career today and graduate job-ready with this sought after Diploma.

Diploma of Community Services

CHCCOM003
Develop workplace communication strategies
  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
CHCDIV001
Work with diverse people
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCLEG003
Manage legal and ethical compliance
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements
HLTWHS003
Maintain work health and safety
  • Contribute to workplace procedures for identifying hazards and controlling risks
  • Implement policies and procedures into work team processes
  • Support consultation, cooperation and communication
5/ modules
View all

When can you start? Anytime you like!

There are no start and finish dates, no semesters, so no need to wait. Just enrol and start the path to your new life whenever you’re ready!

Getting the right kind of support and help was a great motivation to always look forward to the ending. I would like to say a big thank you to my trainer, Rosan. He has been very helpful all along.
Myra
Read more
Very good and I have managed to spend two years working as a Support Worker in Brisbane and now a new job as a Residential Worker with Emerge Aotearoa in New Zealand. Always helpful and happy to answer questions.
Sharon
Read more

Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 24 months
  • 18 months
  • 12 months
Learn more about online study
  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 08:30 pm

    Study session
  • 08:30 pm - 09:15 pm

    Study break
  • 09:15 pm - 10:30 pm

    Study session
  • 10:30 pm - onwards

    Relax

Study for a minimum 30 hours per week to complete modules in 12 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 08:30 pm

    Study session
  • 08:30 pm - onwards

    Relax

Study for a minimum 20 hours per week to complete modules in 18 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session
  • 07:45 am - 09:00 am

    Morning routine + Commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - onwards

    Relax

Study for a minimum 15 hours per week to complete modules in 24 months

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice
Our passionate team

Your trainer

Dajana Caruso
Dajana has 12 years of experience in the community services industry and has worked as a Trainer & Assessor for 10 years. Dajana has worked in various community services organisations and government schools as a wellbeing support coordinator, education support coordinator and youth support worker.
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Dajana Caruso

Health & Community
Dajana has 12 years of experience in the community services industry and has worked as a Trainer & Assessor for 10 years. Dajana has worked in various community services organisations and government schools as a wellbeing support coordinator, education support coordinator and youth support worker.
Dajana has 12 years of experience in the community services industry and has worked as a Trainer & Assessor for 10 years.

Dajana has worked in various community services organisations and government schools as a wellbeing support coordinator, education support coordinator and youth support worker.

She has extensive experience working with trauma informed care and within specialist settings supporting individuals and their families with various issues and assisting them to overcome their challenges.

She is very passionate about her work and has a very caring and approachable nature ready to support her students to become the next generation of community support workers.

Dajana holds a Bachelor of Social Science, Diploma of Community Services, Certificate IV in Training & Assessment and Certificate IV in Leadership and Management.

Frequently Asked Questions

How many hours of work placement do I need to do for Diploma of Community Services?

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The course contains a minimum of 240 hours of work placement. Download the course guide to find out what the suitable workplaces are for this course.

Do I need to work as a case worker before gaining employment as a case manager?

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Generally, you need to work as a Case Worker to gain the experience prior to being employed as a Case Manager – however, it is not a requirement.

Can I work in child protection with this qualification?

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Yes, but in Victoria there are more specific regulations.

For Victorian students only: This course is not suitable for students wishing to work in child protection practice in Victoria. Please see the Australian Community Workers Association (ACWA) website for suitable courses.

Is this course ACWA approved?

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Unfortunately, our Diploma of Community Services is not ACWA approved.

Study and pay, your way

Payment Options

Pay Upfront
Save 35%
$5,018.00 Save $2,702.00
was $7,720.00
Week to week
Pay as you go
Save 13%
Pay in 88 instalments over the length of your course.
$76.36 Weekly
Total course cost: $6,720.00
Save $1,000.00
was $7,720.00
Full course breakdown
TBD