COURSE GUIDE

Certificate III in Health Services Assistance HLT33115

Introduction

Our nationally accredited HLT33115 Certificate III in Health Services Assistance will help you turn your passion for people into a rewarding career. You will learn to work with patients under supervision of professional health staff and make a difference to the experience of hospital patients. Unlock a strong foundation for support roles in health settings today.

Course Breakdown

E1123

HLT33115 Certificate III in Health Services Assistance

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 16h

Qualification level: Certificate III

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Is this course for you?

If you are looking to start a career in healthcare, and get a taste of what the industry has to offer, Open Colleges’ Certificate III in Health Services Assistance is perfect for you.

Please note: This course is not suitable for students wishing to obtain employment as an Assistant in Nursing (AIN) in NSW and Western Australian hospital settings. Students wishing to become an AIN in NSW and WA will need to complete HLT33115 Certificate III in Health Services Assistance (Assisting in nursing work in acute care). Unfortunately, Open Colleges does not offer this course.

What you will learn

The HLT33115 Certificate III in Health Services Assistance will equip you to assist Nurses and health professionals in the treatment of patients who are struggling with illness and injury. During your study you will learn how to:

  • Communicate effectively and build relationships with health professionals and clients.
  • Effectively work within the health and community services sector.
  • Understand the human body and how it works.
  • Provide first aid.
  • Perform general cleaning tasks in a clinical setting.
  • Help and assist clients with movement.
  • Provide transportation for clients unable to transport themselves.
  • Help clients to maintain oral hygiene.
  • Respond effectively to behaviours of concern.
  • Organise and prioritise your workload.

Learning Material

Your learning materials are accessed through OpenSpace. These include:

  • Online learning content
  • Activities
  • Online forums
  • Rich media

Your trainer

Jacqualyn Lawrence
Jac is a Registered Nurse with over 20 years of experience working in both aged care facilities and the disability industry. With a diverse skill set, Jac has held many positions in nursing, ranging from general nursing roles to coordinator and management positions.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate III in Health Services Assistance

HLTAAP001
Recognise healthy body systems
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  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body
BSBMED301
Interpret and apply medical terminology appropriately
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  • Respond appropriately to instructions which contain medical terminology
  • Carry out routine tasks
  • Use appropriate medical terminology in oral and written communication
HLTAID011
Provide First Aid*
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*Credit Transfer

  • Respond to an emergency
  • Apply appropriate first aid procedures
  • Communicate details of the incident
  • Review the incident
HLTINF006
Comply with infection prevention and control policies and procedures
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  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards
HLTWHS001
Participate in workplace health and safety
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  • Follow safe work practices.
  • Implement safe work practices.
  • Contribute to safe work practices in the workplace.
  • Reflect on own safe work practices.
5/ modules
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Assessment Details

  • Case studies
  • Demonstrations
  • Knowledge tests
  • Portfolio
  • Presentations
  • Short-answer questions
  • Work Placement Final Feedback
  • Workplace Portfolios
  • Written reports

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form. 

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • Successfully completed Year 10 OR
  • Certificate II or higher OR
  • 2 years of experience in a health-related role

This course requires learners to read comprehensive online written content, read provided course textbooks, undertake a range of written assessments, undertake independent research activities and engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Tripod to provide a stable and secure platform to mount the digital recording device• Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Students will be required to purchase the following:

  • Oxford Minidictionary for Nurses (Martin, E. & McFerran, T.) - $13.25 (Booktopia)
  • Nursing Student’s Clinical Survival Guide (Reid-Searl, K., Dwyer, T., Moxham, L. & Ryan, J.) - $23.75 (Booktopia)

Each individual host organisation may have different requirements regarding vaccinations. Please discuss these with your Work Placement provider before beginning your placement. Please note – there are mandatory vaccination requirements within each state, and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organisation policies and procedures.

State/Territory Health departments, clinics and hospitals across Australia will require students to provide a notice of immunisation, completed by a registered GP, to verify current and active immunisation prior to the commencement of their clinical placement. It should be noted that immunisation against Hepatitis B consists of a series of three injections taken over a 5 month period and you will not be deemed to be immune until such time as serology is provided post the 5 months to indicate your current status.

Additional Requirements:

  • Students will need to be reasonably physically fit as the role involves providing direct physical manipulation whilst assisting with movement or exercise requirements, assisting clinical staff with procedures, and transporting clients.

ATTENTION:

To work in a hospital as an AIN in NSW and WA, students are required to study the Cert III in Health Services Assistance (ACUTE CARE) which Open Colleges no longer offer. Students can refer to their local hospital or health district for more information on the qualification requirements.

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Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 120 hours in the workplace.

The Structured Workplace Learning (SWL) is completed at the end of the course. Learners should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form. 

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Public/Private Hospital ward
  • Out Patient Clinics
  • Aged Care Facilities
  • Rehabilitation Clinics

Students will need to be involved in the delivery of professional health services to clients and will need to have access to specialist equipment and resources, relevant to the delivery of healthcare assistance. Complete details of the requirements of the workplace are available in the Workplace Assessment Guide.

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Commission for Children and Young People Student Declaration (CCYP)
  • Police check/National Criminal Record check
  • Occupational Assessment, screening and vaccination against infectious diseases, including COVID-19
  • First Aid - certified and current Senior First Aid Certificate, Workplace Level 2 or Level 2 qualification from a Registered Training Organisation to demonstrate competency for HLTAID003 Provide first aid
  • Health Code of Conduct
  • Confidentiality Agreement
  • Manual Handling Certificate

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

The workplace supervisor will need to have one of the following qualifications:

  • Registered Nurse/Div 1 Nurse
  • Endorsed Enrolled Nurse (EEN) or AIN Supervisor (Clinical Educator)

Learners are required to be supervised in the workplace by a Registered Nurse/Division 1 nurse. This is in line with current industry practice, where the assistant in nursing (or equivalent) is always the responsibility of the Registered Nurse on duty. Registration status of the Workplace Supervisor will be verified online through the Australian Health Practitioner Registration Agency (AHPRA) website.

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Study and pay, your way

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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Jacqualyn Lawrence

Health & Community
Jac is a Registered Nurse with over 20 years of experience working in both aged care facilities and the disability industry. With a diverse skill set, Jac has held many positions in nursing, ranging from general nursing roles to coordinator and management positions.
Jac has a passion for client wellbeing, ensuring clients receive person-centred care, and has a special interest in wound care prevention, management, and palliative care.

Jac also has a keen interest in coaching and mentoring staff, which led to a move into the training field. In 2021, Jac successfully obtained a Certificate IV in Training and Assessment and began a career in training. Jac enjoys passing on knowledge to those just starting out in the industry or those looking to change careers
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