COURSE GUIDE

Diploma of Leadership and Management BSB50420

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Introduction
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Introduction

Our nationally accredited BSB50420 Diploma of Leadership and Management is designed to provide you with the tools to effectively lead a team to victory. You’ll learn how to unlock potential in others and arm them with transferable professional skills empowering them to succeed and facilitating business growth.

Course Breakdown

E1382

BSB50420 Diploma of Leadership and Management

Course duration: Self-paced - maximum of 24 months

Recommended hours per week: 17.5h

Delivery method: Online

Qualification level: Diploma

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

The business and management industry is one of the largest service industries in Australia. In fact, the outlook until 2025 is for over 98,000 new management roles to be added to the industry. This will mean new jobs and career opportunities for qualified managers with the skills to lead teams large and small. 

Source: Australian Government Job Outlook (https://joboutlook.gov.au/) 

Is this course for you?

This course is perfect for people looking to take the next step in their career and move into management. It is also ideal for those already in management positions who are looking to upgrade their skills and become better leaders and managers. 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Common Career Outcomes

  • Business Development Manager
  • Business Manager
  • Corporate Services Manager
  • Distribution Centre Manager
  • Information Services Manager
  • Legal Practice Manager
  • Manager (including area or sales)
  • Office Manager
  • Operations Manager
  • Production Manager
  • Public Sector Manager
  • Senior Manager (Public Sector)
  • Transport Manager
  • Warehouse Manager

What you will learn

During your studies you will learn how to: 

  • Manage business operational plans 
  • Use emotional intelligence to understand team members, including how to work and relate to them more effectively.
  • Use emotional intelligence to resolve conflicts and bring out the best in your team  
  • Use communication skills to influence the business environment and develop critical thinking in others  
  • Lead and manage effective workplace relations and manage team effectiveness 
  • Manage meetings and business risks 
  • Undertake project work and  how to establish innovative work environments 
  • Manage people performance, including personal and professional development 

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include 

  • Learning content 
  • Media 
  • Additional resources 
  • Learning activities 
  • Self-checks 

Your trainer

Rosalie Pellew
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Katherine Lord
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Diploma of Leadership and Management

BSBOPS502
Manage business operational plans
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  • Establish operational plan 
  • Manage resource acquisition 
  • Monitor and review operational performance 
BSBCMM511
Communicate with influence
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  • Identify communication requirements 
  • Negotiate to achieve agreed outcome 
  • Participate in and lead meetings 
  • Make presentations 
BSBPEF502
Develop and use emotional intelligence
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  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 
BSBCRT511
Develop critical thinking in others
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  • Assess individual and team critical and creative thinking skills 
  • Establish an environment that encourages the application of critical and creative thinking 
  • Monitor and improve thinking practices
BSBLDR523
Lead and manage effective workplace relationships
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  • Establish effective workplace relationship processes 
  • Manage effective workplace relationships 
  • Review management of workplace relationships  
5/ modules
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Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 24 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

Recommended Local Entry Requirements 

  • Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information.  
  • Have completed a qualification at Certificate IV level or higher, or 
  • Achieve an ACSF Level 4 
  • Access to a modern computer with high-speed internet. 
  • Access to Microsoft office or equivalent 
  • Basic computing skills including the ability to make a short video. 

Minimum age

You will need to be at least 18 years old.

Physical requirements

You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

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Study and pay, your way

Payment Options

Pay Upfront
Save 35%
$4,046.90 Save $2,179.10
was $6,226.00
Week to week
Pay as you go
Save 14%
Pay in 88 instalments over the length of your course.
$58.25 Weekly
Total course cost: $5,326.00
was $6,226.00
Full course breakdown
TBD

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone

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Diploma of Leadership and Management

Select Payment Option

Pay in weekly instalments

Pay as you go

Save 14%

Pay in 88 instalments over the length of your course.

$58.25

Weekly

Total course cost: $5,326.00

Save $900.00

was $6,226.00

Pay Upfront

Save 35%

$4,046.90

Save $2,179.10

was $6,226.00
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Rosalie Pellew

Business & Leadership
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.
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Katherine Lord

Business & Leadership
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector.
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector. As a General Manager of a small travel company, Client Service Manager in Finance, and as Registrar in her current role, Katherine has extensive experience in leading successful teams, supporting the businesses in Human Resource services, working in contract management, performance management, training and development and ensuring high levels of customer service are delivered to a range of stakeholders. Katherine is passionate about supporting the teams in which we work and enjoys watching her colleagues grow in their roles.

Prior to joining Open Colleges, Katherine also held a position as a face-to-face trainer and Assessor where she was responsible for delivering learning to international students.

Katherine holds a Diploma of Leadership and Management, Diploma in Tourism and Certificate IV in Training and Assessment.