Certificate III in Community Services CHC32015

This course is perfect for people with no experience in care work, but who would like to kick start a career in the Community Services Industry. 

You will build your knowledge from the ground up, equipping you with a solid set of entry level skills that you can use to launch your career when you graduate. 

During the course, you will learn how to: 

• Work within a community development framework 
• Provide individualised support 
• Support independence and wellbeing 
• Communicate and work in health or community services 
• Follow safe work practices for direct client care 
• Organise workplace information 
• Manage personal stressors in the work environment 
• Provide first point of contact 
• Work with diverse people 
• Respond to client needs 
• Facilitate the interests and rights of clients 
• Reflect on and improve own professional practice 

The duration for the course is self paced - maximum of 12 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

There are no mandated education entry requirements for this qualification as per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course

It is also recommended that students

• Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
• Access to a modern computer with high speed internet.
• Basic computing skills including the ability to make a short video

Minimum age

You will need to be at least 18 years old.

1. Join a brief online interview

   Meet with the SkilTrak team, who will arrange your placement and discuss your skills, preferences, goals, location, and travel options. 
2. We’ll find your ideal work placement

   While you continue your coursework, we will be working behind the scenes to secure the perfect match based on your preferences and skills. 
3. Meet your work placement host

   Engage in a brief conversation to understand the details and learn more about the work placement experience you will gain. 
4. Complete

   While undertaking your work placement, we’ll check in periodically to ensure everything is going smoothly. 
5. Graduate

   Once you've completed your work placement, you can upload your workbooks, successfully complete the final assessment and receive your certificate. 

• By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
• You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
• Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

• Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
• We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
• Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
• Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.5. Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability. You will not achieve any units of competency unless you have completed your work placement hours.

You will need to undertake your work placement in an organisation involved in professional community services, such as residential facilities, group homes, respite care services, and community support settings. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpace.

Open Colleges will need to ascertain whether the workplace you have chosen is appropriate before you commence your work placement hours.

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

The workplace supervisor will need to have

• Hold a Certificate III in Community Services qualification or equivalent
• At least 1 years' industry experience.