COURSE GUIDE

Induction CHCSS00088

Introduction

Our valuable skill set, CHCSS00088 Induction, is the perfect introduction for those entering the health and community services sector. Learn a set of skills to support the induction of new workers into a variety of roles in this rewarding industry.

Course Breakdown

E1412

CHCSS00088 Induction

Course duration: Self-paced - maximum of 3 months

Recommended hours per week: 27.5h

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

There is expected to be very strong growth in the Welfare Support (Community Services) sector over the next five years, with up to 73,300 workers expected to be working in the industry by 2025.

Source: Australian Government Job Outlook (https://joboutlook.gov.au/)

Is this course for you?

This skill set is perfect for people with no experience in care work, but would like to kick start a career in the health and community services sector. You will build your knowledge from the ground up, equipping yourself with valuable entry level skills that you can use to launch your career.

You can also choose to further your studies with the CHC32015 Certificate III in Community Services or the CHC33015 Certificate III in Individual Support.

What you will learn

During the skill set, you will learn how to:

  • Communicate and work in health or community services
  • Follow safe work practices for direct client care
  • Manage personal stressors in the work environment
  • Work with diverse people

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include:

  • Learning content
  • Media
  • Additional resources
  • Learning activities
  • Self-checks

Your trainer

Michelle Hay Chapman
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.
Melissa Cockburn
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Induction

CHCCOM005
Communicate and work in health or community services
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  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement
CHCDIV001
Work with diverse people
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  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
HLTWHS002
Follow safe work practices for direct client care
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  • Follow safe work practices for direct client care
  • Follow safe work practices for manual handling
  • Follow safe work practices for infection control
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
HLTWHS006
Manage personal stressors in the work environment
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  • Develop strategies to manage personal stress
  • Implement stress management strategies
  • Evaluate stress reducing strategies

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 3 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification as per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
  • Access to a modern computer with high speed internet.
  • Basic computing skills including the ability to make a short video

Minimum age

You will need to be at least 18 years old.

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Work Placement

This course contains a minimum of 40 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.5. Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Host organisation

Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability. You will not achieve any units of competency unless you have completed your work placement hours.

You will need to undertake your work placement in an organisation involved in professional community services, such as residential facilities, group homes, respite care services, and community support settings. The specific requirements of the workplace are outlined in the Workplace Assessment Guide, which can be found in OpenSpace.

Open Colleges will need to ascertain whether the workplace you have chosen is appropriate before you commence your work placement hours.

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor requirements

The workplace supervisor will need to have

  • Hold a Certificate III in Community Services qualification or equivalent
  • At least 1 years' industry experience
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Study and pay, your way

Payment Options

Week to week
Pay as you go
Pay in $200.00 today & then over 14 instalments
$56.43 Weekly
Total course cost: $990.00
Fortnightly
Pay as you go
Pay in 7 instalments over the length of your course.
$141.43 Weekly
Total course cost: $990.00
Pay Upfront
$990.00
Full course breakdown
TBD

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone

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How would you like to pay for your course?
  • Payment Plan

    Deposit Required

    Upfront Cost

    $200.00 due today
    and $56.43 pay weekly

    • Pay in 14 instalments
    • Total course cost: $990.00 was $990.00
  • View more details View less details
  • Enrol now, Pay Later

    No Deposit Required

    Upfront Cost

    $0 due today
    and $141.43 pay fortnightly

    • Pay in 7 instalments interest free
    • Total course cost: $990.00 was $990.00
    • Paid fortnightly, over the length of your course with
    • You or partner can apply, full or part time employment required
  • View more details View less details
  • Pay Upfront

    Best Value

    Upfront Cost

    $990.00

    • One off payment
    • Total course cost: $990.00
    • Get the best value when you pay upfront
    • Pay in 4 with
    • Visa
    • Mastercard
    • Apple Pay
    • American Express
    • PayPal
  • View more details View less details

Speak with an advisor to discuss other payment options. Call 1300 853 033.

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Michelle Hay Chapman

Health & Community
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.
Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care.

Over the years she has also worked in General Practice, different hospitals across Southeast Queensland as an agency nurse working in the areas of mental health, palliative care, and dementia units.

Michelle has been a Trainer in adult education for over 6 years working in classrooms, workplaces, online and in secondary schools.

• Diploma of Nursing

• Certificate IV in Training and Assessment

• Diploma of Business

• Diploma of Community Services

• Certificate 3 in Aged Care
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Melissa Cockburn

Health & Community
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.

Melissa has been a trainer and assessor for 15 months, delivering both online and face-to-face training.