COURSE GUIDE

Certificate IV in Youth Work CHC40421

Introduction

Our nationally recognised CHC40421 Certificate IV in Youth Work is designed to kick start your career in community services. Become a highly valued employee and learn the skills and knowledge you need to support and empower young people at risk. Unlock many job opportunities in this extremely rewarding industry.

Course Breakdown

E1424

CHC40421 Certificate IV in Youth Work

Course duration: Self paced - maximum of 18 months

Recommended hours per week: 19h

Qualification level: Certificate IV

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

According to Job Outlook, an initiative of the Australian Government Department of Jobs and Small Business, the demand for Welfare Support Workers, which includes Youth Workers, is expected to grow very strongly (25.2%) over the next 5 years (2021-2026).

Source: https://labourmarketinsights.gov.au/ [Accessed 2/11/23]

Is this course for you?

This qualification reflects the role of workers who develop and facilitate programs for young people (aged 12–24) through a range of community-based programs designed to address their social, behavioural, health, wellbeing, developmental, and protection needs. This work may be undertaken through employment in community, government, and youth sector agencies, with workers responsible for implementing the policies and guidelines of their employing organisation. They are largely self-directed, with autonomous decision-making capacity under the indirect supervision of a manager.

This work may be undertaken through employment in community, government and youth sector agencies and workers are responsible for implementing policies and guidelines of the employing organisation. They are largely self-directed with autonomous decision-making capacity under the indirect supervision of a manager.

Learners may choose to enrol in the CHC40421 Certificate IV in Youth Work as an entry point to working as a youth worker. Alternatively, they may undertake the qualification as a pathway to further study in:

  • CHC50421 Diploma of Youth Work
  • CHC52021 Diploma of Community Services
  • CHC43315 Certificate IV in Mental Health
  • CHC43215 Certificate IV in Alcohol and Other Drugs

What you will learn

During this course, you'll learn how to:

  • Work effectively with young people in the youth work context
  • Engage respectfully with young people
  • Work with diverse people
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Participate in workplace health and safety
  • Provide first aid
  • Work effectively with young people and their families
  • Work legally and ethically
  • Use communication to build relationships
  • Work with people with mental health issues
  • Provide services for young people appropriate to their needs and circumstances
  • Assess co-existing needs
  • Respond to critical situations
  • Work with people experiencing or at risk of homelessness
  • Identify and respond to children and young people at risk
  • Support young people create opportunities in their lives
  • Work within a community development framework
  • Plan and conduct group activities

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include:

  • Learning content
  • Media
  • Additional resources
  • Practice activities

Your trainer

Nicola Robey
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
Faamaoni Kaleti
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Youth Work

CHCCOM002
Use communication to build relationships
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  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings
CHCDIV001
Work with diverse people
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  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
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  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCLEG001
Work legally and ethically
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  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
HLTWHS001
Participate in workplace health and safety
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  • Follow safe work practices.
  • Implement safe work practices.
  • Contribute to safe work practices in the workplace.
  • Reflect on own safe work practices.
5/ modules
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Assessment Details

  • Multiple Choice Quiz
  • Project
  • Written Assessment
  • Role Play
  • Video
  • Work Placement

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Must have clear criminal record and be able to complete a WWCC. If student is doubting whether this will be clear, they should apply for the WWCC check before enrolling.

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • Successfully completed Year 12 OR
  • ACSF Level 3 OR
  • Successful completion of a nationally recognised Certificate III qualification or higher

Tools, equipment, and skills required:

  • Access to up to 5 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Tripod to provide a stable and secure platform to mount the digital recording device
  • Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Additional Requirements:

  • Students need to have a reasonable level of fitness, as the role may involve a variety of physical tasks, such as being able to restrain clients from any violent episodes or self-harm, as directed. Be able to conduct client assessments. This will require both a conversational assessment and potentially visual assessment in terms of potential signs of abuse.
  • Additionally, where first aid is a requirement of the host organisation, students must have the requisite fitness level that enables them to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

NDIS worker screening and blue card:

Students can link their NDIS worker screening and blue card to Integrated Care and Management Training so that they can receive a student version. Students are provided a link on how to do this in OpenSpace in the FAQs.

Simulated Environment:

Role Plays are the practical element of an assessment that a student is required to complete via a simulated environment that reflects workplace conditions with facilities and equipment including:

  • Home / office environment with tables and chairs
  • outdoor activity areas
  • communication equipment
  • up to 5 people to support you in the role-play

For some role-play scenarios, this may include:

  • Young people
  • People from diverse backgrounds
  • People with disabilities (or pretending to have some form of disabilities)
  • It is the responsibility of the learner to find suitable role-play participants

Types of resources required for group activities, including:

  • venues
  • equipment
  • information materials
  • administrative support
  • specialist expertise
  • persons approved of by relevant local First Nation community elders

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Work Placement

This course contains a minimum of 160 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Host Organisation needs to be able to provide the student with access to equipment and resources necessary to undertake Workplace Assessments. The host organisation must be operating in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice. Additionally, students must be working with youth aged 12–24 during their placement.

The Structured Workplace Learning (SWL) will require a minimum of 160 hours of direct support work.

The Structured Workplace Learning (SWL) is completed at the end of the course. Students should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form.

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Wellbeing departments in Schools (Primary – grade 6 over 12+) or High School
  • Residential Care – Out-of-Home Care
  • Youth Justice Departments (must talk to trainer first)
  • Youth Recreational Organisations (YCMA)
  • Youth mentoring services such as camps

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Police Check 
  • Working with Children Check 
  • Occupational Assessment 
  • Screening and vaccination against infectious diseases, including COVID-19 
  • Signing of Codes of Conduct and Confidentiality Agreements 
  • First Aid Certificate 
  • Psychological testing 

For students that are already working in industry and completing placement with their current employer, this may be reduced to 100 hours. To be eligible for this reduction existing workers must be able to provide a job description that shows they are employed in a relevant job role and a recent payslip to show that their employment is current. These documents should be provided as part of the workplace approval process. The reason for this reduction is that existing workers can practice during their work time and are already familiar with the organisations policies and procedures.

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

Workplace supervisors are required to have 3 years experience as a supervisor in the community services sector with at least 1 year experience in youth and/or any of the following qualifications:

· Certificate IV in Youth Work

· Diploma of Youth Work

· Diploma of Community Services

· Bachelor of Social Services

· Any other community services based degree or qualification

Open Colleges may need to obtain further evidence to show confirm that the supervisor has the skills and experience to sign off on the required tasks.

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Study and pay, your way

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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Nicola Robey

Health & Community
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
With a strong background in supporting Aboriginal and/or Torres Strait Islander youth, she is passionate about empowering young people to overcome barriers and achieve their aspirations.

Nicola holds a Certificate IV in Child, Youth and Family Intervention, a Certificate IV in Mental Health and Alcohol and Other Drugs, and a Diploma of Community Services Work. She is currently working toward completing a Diploma of Positive Psychology.
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Faamaoni Kaleti

Health & Community
Faamaoni brings over a decade of experience in the Community Services sector, excelling in various roles from Support Worker to Chief Operations Officer within a large-scale organisation. His passion for connecting with people through authentic and empathetic approaches has been a cornerstone of his success.
Known as Oni, he has held diverse roles, including Accommodation Manager, Community Participation Coordinator, Counsellor, Operations Manager, and Chief Operations Officer. Throughout his career, he has worked with a wide range of individuals, including children, youth, and adults. Oni specialises in supporting individuals with complex behaviours and facilitating their rehabilitation back into the community, fostering independence through a humanitarian approach and collaborative services.

With three years of experience as a trainer, Oni has worked with students in a hybrid learning environment and is eager to share his lived experiences and professional expertise. He holds qualifications in Certificate IV in Community Services, a Diploma in Counselling, and an Advanced Diploma in Community Sector Management, and he is currently pursuing a Graduate Diploma in Psychology.
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