Build your career as an Administrative Officer

business & leadership

Administrative Officer

An Administration Officer role offers a rewarding career path for individuals who enjoy organisation, communication, and problem-solving. It's a versatile position that provides opportunities for growth and development within various industries. With strong administrative skills, you can contribute to the success of an organisation while enjoying a fulfilling and stable career.

Explore your career as an:

  • Outlook
  • Duties
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EMPLOYED 22,200
PART-TIME SHARE 42
AVERAGE FULL-TIME HOURS 41
MEDIAN WEEKLY EARNINGS $1,468

The outlook for administrative officer roles in Australia remains positive. As businesses continue to grow and become more complex, the demand for skilled administrative support will remain strong. With strong organisational, communication, and technical skills, administrative officers can find stable employment opportunities across various industries. Technological advancements and the increasing focus on customer service are contributing to the positive outlook for this role.

Gender Split

Created with Highcharts 11.1.0MaleFemale

Employment by State

Created with Highcharts 11.1.031.5%​31.5%24.1%​24.1%21.5%​21.5%5.3%​5.3%10.7%​10.7%2.2%​2.2%1.6%​1.6%3%​3%

Highest Level of education (%)

Created with Highcharts 11.1.04.7%​4.7%2.3%​2.3%17.4%​17.4%17.5%​17.5%14.7%​14.7%28.9%​28.9%9.8%​9.8%Below Year 10Years 11 & 10Year 12Certificate III/IVAdvanced Diploma/DiplomaBachelor DegreePost Graduate/ Graduate Diploma or Graduate Certificate0%2%4%6%8%10%12%14%16%18%20%22%24%26%28%30%32%

Age Brackets

Created with Highcharts 11.1.015-1920-2425-3435-4445-5455-5960-6465 and over

What can you expect from working as an Administrative Officer?

An administrative officer's day-to-day tasks can vary depending on the specific organisation, but here are some common responsibilities:

  1. Supply Management: Ordering and maintaining office supplies (e.g., stationery, printer ink, cleaning materials).
  2. Maintenance: Coordinating repairs and maintenance of office equipment (e.g., printers, photocopiers).
  3. Space Management: Ensuring the office space is organised, clean, and functional.
  4. Phone Calls: Answering and directing phone calls.
  5. Email Management: Responding to emails and managing email distribution lists.
  6. Meetings: Scheduling, coordinating, and attending meetings.
  7. Record Keeping: Maintaining accurate and up-to-date records.
  8. Data Entry: Inputting data into databases and spreadsheets.
  9. Report Preparation: Preparing reports and presentations as needed.
  10. Administrative Support: Providing administrative assistance to colleagues (e.g., scheduling appointments, booking travel).
  11. Project Coordination: Assisting with project management tasks (e.g., tracking deadlines, coordinating team efforts).
  12. Customer Service: Interacting with clients or customers, answering inquiries, and resolving issues.
  13. Document Preparation: Creating and formatting documents (e.g., letters, memos, contracts).
  14. Filing: Maintaining a well-organised filing system.
  15. Travel Arrangements: Booking flights, accommodation, and transportation for staff.
  16. Human Resources Support: Assisting with HR tasks (e.g., onboarding new employees, processing payroll).

How to become an Administrative Officer?

A practical pathway to becoming an administrative officer in Australia is through vocational training. By completing a relevant qualification like a Certificate III or Diploma in Business Administration, you can gain the skills and knowledge needed for this role. Look for reputable Registered Training Organisations (RTOs) that offer the course you're interested in. Consider work placements or part-time work to gain practical experience. Upon completion, you'll be well-prepared to enter the job market as an administrative officer.

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BSB40520/BSB40120

Certificate IV in Leadership and Management and Certificate IV in Business

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*The information on this page is sourced from the Jobs and Skills Australia website, based on their occupational data collected in May 2024. Where job titles may not be exact matches, related job areas have been used. This data is intended as a guide only.

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