Build a career as an Office Manager

business & leadership

Office Manager

As an Office Manager, you're the backbone of the organisation. You'll be responsible for ensuring the office runs smoothly, fostering a positive work culture, and solving a variety of challenges. You'll have the opportunity to streamline processes, build strong relationships with colleagues, and support team members. If you're detail-oriented, enjoy problem-solving, and have a passion for creating a positive work environment, a career as an office manager is the perfect fit.

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EMPLOYED 132,800
PART-TIME SHARE 31%
AVERAGE FULL-TIME HOURS 41
MEDIAN WEEKLY EARNINGS $1,522

The role of an Office Manager is expected to remain a stable and in-demand profession in Australia. As businesses continue to expand and adapt to changing workplace trends, the need for skilled office managers to oversee operations, manage teams, and ensure compliance will persist. The increasing complexity of regulations, the rise of hybrid work models, and the integration of new technologies will all contribute to the continued growth and importance of this role.

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Employment by State

Highest Level of education (%)

Age Brackets

What can you expect from working as an Office Manager?

As an Office Manager, you'll be responsible for overseeing daily operations, managing human resources, ensuring compliance, and creating a positive work environment. Your day-to-day duties may include:

  1. Oversee day-to-day office operations: This includes managing office supplies, equipment, and facilities, as well as ensuring that the office is clean, organised, and safe.
  2. Manage administrative tasks: This can involve handling correspondence, scheduling appointments, and maintaining records.
  3. Coordinate with other departments: You'll need to work closely with other departments within the organisation to ensure that the office is functioning efficiently and effectively.
  4. Manage human resources tasks: This may include coordinating personnel activities such as hiring, promotions, performance management, payroll, training, and supervision.
  5. Provide IT support: You may be responsible for troubleshooting technical issues, maintaining computer systems, and ensuring that employees have access to the necessary software and equipment.
  6. Handle customer inquiries: You may be the first point of contact for customers and clients, so you'll need to be able to provide excellent customer service.
  7. Ensure compliance with regulations: You'll need to stay up-to-date with relevant laws and regulations, such as workplace health and safety and data privacy.
  8. Foster a positive work environment: You'll be responsible for creating a friendly and supportive work environment where employees feel valued and motivated.
  9. Contribute to strategic planning: This involves contributing to the planning and review of office services, and setting priorities and office service standards.
  10. Allocate resources: You'll be responsible for allocating human resources, space, and equipment to ensure that the office has the necessary resources to function effectively.
  11. Manage staff performance: This includes assigning work to and monitoring work performance of staff, providing feedback, and addressing any performance issues.
  12. Manage financial matters: You'll be responsible for managing records and accounts of the office to ensure that the office's finances are in order.
  13. Liaise with professionals: You'll need to liaise with Professionals to coordinate office business and to facilitate resolution of problems.
  14. Manage facilities: This includes managing physical facilities and ensuring buildings and equipment are maintained to ensure that the office is safe and functional.
  15. Ensure compliance: You'll need to ensure compliance with occupational health and safety regulations and ensure work complies with relevant government legislation, policies, and procedures.

How to become an Office Manager?

To become an Office Manager, you'll typically need a combination of education, experience, and strong organisational skills. While a degree can be beneficial, certificates or diplomas in office administration, business administration, or management can demonstrate your skills and knowledge. Gaining experience in administrative roles, such as office assistant or receptionist, is also valuable. By combining education, experience, and relevant skills, you can effectively pursue a career as an office manager.

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*The information on this page is sourced from the Jobs and Skills Australia website, based on their occupational data collected in May 2024. Where job titles may not be exact matches, related job areas have been used. This data is intended as a guide only.

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